Terms and Conditions

These conditions outline how the Arctic Casino service may be used, the duties players accept, and the limits that apply to access and play.

Last updated: 27 Mar 2026

Eligibility and account responsibility

You must be of legal gambling age and permitted to play under the laws of your place of residence before opening or using an account.

Each account belongs to a single person; passing on login details is prohibited, and you remain answerable for every action taken under your credentials.

Deposits, withdrawals, and play

Funds must originate from a source you legally own, and Arctic Casino may request verification documents before releasing withdrawals in line with its MGA licence.

Game outcomes are decided by certified random number generators, and published payout rules apply equally to every player without exception.

Bonuses and promotional offers

Any promotion may carry entry criteria, wagering multiples, maximum-stake caps, and expiry dates, all of which are listed alongside the individual offer.

Abusing offers, opening duplicate accounts, or engineering play purely to extract bonus value can lead to forfeiture of the bonus and related winnings.

Availability, changes, and disputes

Access may be paused for maintenance, security reviews, or legal reasons, and we may amend these terms with reasonable notice where the law allows.

Complaints follow a documented procedure with defined response times, and unresolved matters may be escalated to the relevant regulator under the applicable law.

Contacts & support

Arctic Casino support email and online help centre
Malta Gaming Authority as the licensing body for the operator
Swedish consumer complaint bodies where local jurisdiction applies

This page is a plain-language summary only; the complete legal terms, licensing rules, and jurisdiction-specific provisions take precedence in the event of any conflict.